Whistleblowing Channel

•    The thoroughness, integrity, and preservation of reports;
•    The confidentiality of the whistleblowers’ identity or their anonymity, as well as the confidentiality of third parties mentioned in the report;
•    The prevention of unauthorized access to information;
•    The independence, impartiality, confidentiality, data protection, secrecy, and absence of conflicts of interest of the individuals or services designated by the organization to receive and handle reports;
•    The immediate deletion of all personal data that is not relevant to the processing of the complaint.

Internal whistleblowing channels may allow reports to be submitted:
•    In writing or verbally. When channels provide the option for verbal reporting, they must allow it to be made via telephone or other voice systems and, at the whistleblower’s request, through an in-person meeting.
•    Anonymously or with whistleblower identification. Whistleblowing channels must be structured to ensure the anonymity of both the whistleblower and those who receive information about the report. Any information that could reveal their identity must be restricted to those responsible for receiving and handling reports.

The identity of the whistleblower may only be disclosed:

•     To comply with a legal obligation or court decision; and
•     After notifying the whistleblower in writing of the reasons for the disclosure, unless such notification would compromise investigations or legal proceedings.